Terms and Conditions
Effective Date: 25 March 2025
Welcome to TechSyntex. By using our website and services, you agree to the following terms.
1. About Our Service
TechSyntex is a SaaS platform that enables businesses to communicate with customers using messaging tools, including WhatsApp Business API.
2. Acceptance of Terms
By accessing or using our services, you agree to these Terms and our Privacy Policy.
3. Use of Services
You agree to use our platform only for lawful purposes and in compliance with all applicable regulations.
4. User Responsibilities
You are responsible for:
- Providing accurate information
- Maintaining account security
- Ensuring proper use of the platform
5. Messaging & Consent
- You must obtain clear user consent (opt-in) before sending messages
- You must respect user opt-outs
- You are fully responsible for the content you send
6. Acceptable Use Policy
You agree NOT to:
- Send spam or unsolicited messages
- Violate WhatsApp or Meta policies
- Send harmful, abusive, or illegal content
- Misuse the platform in any way
Violation may result in suspension or termination.
7. Third-Party Services
We use third-party services such as WhatsApp Business API.
We are not affiliated with or endorsed by WhatsApp or Meta.
8. Payments
- Pricing may vary based on services or plans
- Payments are generally non-refundable once services are used
- Exceptions may be considered at our discretion
9. Intellectual Property
All platform content, branding, and technology belong to TechSyntex.
10. Confidentiality
We respect your data and will not share confidential information without permission.
11. Account Suspension
We may suspend or terminate your account if:
- You violate these terms
- You misuse the platform
- You breach laws or third-party policies
12. Limitation of Liability
We are not liable for indirect or consequential damages, including loss of data or profits.
13. Indemnification
You agree to protect TechSyntex from any claims arising from your misuse of the platform.
14. Governing Law
These terms are governed by the laws of India.
Disputes will be handled in Chandigarh jurisdiction.
15. Changes to Terms
We may update these terms at any time. Continued use means acceptance.
16. Contact Us
TechSyntex
3305, Sector 38D
chandigarh
India
Email: support@techsyntex.com, info@techsyntex.com
Thank you for using TechSyntex.